Contact Us
For any inquiries or assistance, you can reach out to us using the following methods:
We understand that support needs vary, so we've made it easy for you to get help when and how you need it.
Our international live chat service is available through the following channels:
You can also reach out via email and one of our support agents will get in touch with you as soon as possible.
Please note that the availability of these channels may vary depending on your location. If you're not able to reach us through live chat, we encourage you to try our email support or explore our help-centre resources below:
If you have a question about using BC.GAME's services, please refer to our comprehensive Help Center, which includes detailed FAQs and guides on responsible gaming.
In case of any technical issues or concerns with your account verification process, feel free to reach out to us through the above-mentioned live chat channels. Our agents are here to help you resolve any problems efficiently.
Our platform is designed to be user-friendly and accessible across various devices. However, if you're experiencing difficulties or require technical assistance, please do not hesitate to contact our support team for troubleshooting guidance.
We care about your well-being and are here to help. If you need any assistance with setting deposit limits, loss limits, session reminders, cooling-off periods, temporary exclusion, permanent self-exclusion or other responsible gaming tools, please get in touch via our email support. Alternatively, you can reach out through live chat channels.
